TheRaceAidProject.com guarantees your satisfaction and offers you returns within 30 days of order receipt on most items. To ensure that your returned merchandise is credited properly, you must first contact our Customer Service personal.
If you are not 100% satisfied with your purchase, see below for instructions on returning your item(s).
• Items returned will be refunded to the credit card used. If you paid by check, you will be issued a merchandise credit as we do not issue refund checks. Please note that gift wrapping services and shipping and handling charges are non-refundable.
• Digital returns, such as eBooks, The Race Flash Cards or Audio Downloads are non-returnable, once purchased and/or downloaded. Please verify device compatibility prior to purchase. We cannot accept returns of product marked "non-returnable".
To return an item for any reason within 14 days of order receipt:
Subject: Return authorization needed
Body of email must include Order ID number, reason for return and the item(s) you are returning.
You can also call us on (646) 359-6243 for more enquiry.